Key RAPHS Services

RAPHS is at the forefront of New Zealand primary health services

We support general practices in all aspects of their clinical practice and business systems, helping patients - and their communities - benefit from our shared knowledge and services.

RAPHS services to member providers include


RAPHS offers or manages a range of free and low-cost health services to help people in Rotorua keep well and healthy. We run programmes for:

  • Community Long Term Condition Management

  • Community Respiratory (smoking cessation, spirometry)

  • Community based cellulitis programme

  • Palliative care

  • Care coordination

  • Diabetes management

  • Immunisation

  • Long term contraception

  • Breast and cervical screening health promotion and support to services

  • Services to improve access (SIA) and Health Promotion funded cervical screening


Quality focus

Quality is at the heart of everything we do.

We see quality as the responsibility of all staff.

To manage change and minimise gaps between current and best practice we use a Continuous Quality Improvement (CQI) approach to plan, monitor, do and act. Each year we undertake a strategic planning process to set SMART goals – goals that are specific, measurable, achievable, realistic and time defined.

It is all about offering our members specific projects to drive change – rather than simply providing a single set of stand-alone activities to meet external agendas and contracting needs.


Advisory Groups

At the heart of all RAPHS activity is a governance framework.  Our various advisory groups can advocate on behalf of health providers.  Central to our work is liaison with key sector providers including the health Alliances, Ministry of Health (MoH), Lakes District Health Board (LDHB), and vendors.


Our Services

Packages of Care.pdf

Extended Care Support Team.pdf

Clinical Pharmacy Services.pdf